I have been known to be a moderate E-Bayer, so I have a UPS account for shipping out packages Up until a few months ago, I had only used it via PayPal shipping, but I've recently started using it direct from the UPS site to originate shipments. When I first started using my account via the UPS web portal (My UPS they call it), I noticed the address on file was my old home address, which I moved from two years ago. Expecting a web application to work reasonably, I updated the address. Today I got a call from a collection agency on behalf of UPS. As it turns out, changing your address via their website does not change your billing address. I believe it's important to note that nothing on their website tell you this, but apparently changing your address on their website changes...nothing of relevance? I paid the collection company, and they tell me that it won't hit against my credit, and I've called UPS and changed my billing address, but the question remains: why have an address change option on their website if it doesn't change any of your account addresses? |